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Achieve it all with NICE CXone.
Organizations around the world are striving to deliver the ultimate consumer experience, strengthen brand value, and boost efficiency. The pathway to achieving these objectives unveils three pivotal breakthroughs: a unified interaction-centric platform, convergence of rich CX capabilities, and an AI purpose-built for CX.

Seize these breakthroughs with NICE CXone, where every interaction is an opportunity for excellence.
Orchestrate every customer interaction across channels seamlessly with NICE CXone, all on a cloud-native platform that scales securely, deploys quickly, and satisfies customers globally.
Rich CX
Master each interaction with NICE CXone’s rich CX capabilities, where channels, data, applications, and knowledge converge to improve customer experience at scale.

AI purpose-built
for CX
Unleash the precision of Enlighten, purpose-built AI for CX and infused through NICE CXone, to orchestrate exceptional experiences for employees, consumers, and businesses.

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Nice things people say

Our commitment to customer experiences has earned the trust of over 1,000,000+ agents worldwide. Here’s what some of them say about us.

Don’t take our word for it.
  • Forrester names NICE a leader in CCaaS
    The Forrester Wave™: Contact Center As A Service, Q1 2023 report results are in!

    Read a complimentary copy of the 2023 Forrester Wave report.
  • 2023 Gartner Magic Quadrant for CCaaS report
    幸运飞行艇官方记录查询开奖结果-新飞艇168官方开奖记录-168开奖官方开奖网站 NICE named a Leader in 2023 Gartner Magic Quadrant™ for Contact Center as a Service
  • 2023 Metrigy CCaaS MetriRank Report
    NICE Takes Top Spot in Metrigy’s Inaugural Contact Center-as-a-Service (CCaaS) MetriRank Report.


Customer Service

Transform your contact center into a world-class customer experience center and form longer-lasting relationships
Transform CX with AI


Cloud Foundation

Surprise and delight your customers with seamless, efficient, and friendly conversations while keeping your costs under control
Move to the Cloud
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